Privacy Policy

Boskruin Village Shopping Centre ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we handle the personal information we collect when you visit our website (https://www.boskruinvillage.co.za/) or interact with our digital platforms.

This policy has been developed in accordance with the South African Protection of Personal Information Act, No. 4 of 2013 (POPIA).

1. Information We Collect

We may collect personal information from you in a variety of ways when you interact with our website or contact our management team including but not limited to your name, telephone number, email address, and/or any other personal information you voluntarily provide to us through your enquiries and/or any other communications through our digital platforms.

Personal Information You Provide to Us:

• Contact & Leasing Enquiries: When you submit an inquiry through our contact forms or apply for leasing opportunities, we collect personal details such as your name, email address, phone number, company details (if applicable), and the contents of your message.

Information Collected Automatically:

• Website Usage Data: When you browse our site, our servers may automatically log standard technical data. This includes your IP address, browser type, device type, operating system, the pages you view, and the dates and times of your visits.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to decline cookies, though this may affect how certain features of the website function. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy, unless you disable cookies through your browser settings.

2. How We Use Your Information

We use the personal information we collect for the following operational and business purposes:

• To respond effectively to your inquiries, customer service requests, and leasing applications.
• To operate, maintain, and optimize our website and user experience.
• To send you updates, newsletters, or promotional material regarding Boskruin Village Shopping Centre, new store openings, and events (only if you have explicitly opted in to receive such communications).
• To comply with legal and regulatory requirements.

3. Disclosure of Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We will only share your data under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, email delivery). These parties are contractually obligated to keep your information confidential and compliant with POPIA.
• Legal Compliance: We may disclose your information if required to do so by law, or in response to a valid request by public authorities or law enforcement.
• Business Transfers: If Boskruin Village Shopping Centre undergoes a change in ownership, merger, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure. While we strive to use commercially acceptable means to protect your data, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

In the event of a security compromise involving personal information, we will take reasonable steps to investigate the incident and, where required by law, notify affected individuals accordingly.

5. Your Rights Under POPIA

As a data subject under the Protection of Personal Information Act (POPIA), you are entitled to certain rights regarding your personal information, including the right to:

• Access: Request a record of the personal information we hold about you.
• Correction: Request that we update or correct any inaccurate or outdated information.
• Deletion: Request the deletion or destruction of your personal information (subject to legal retention requirements).
• Objection: Object to the processing of your personal information for direct marketing purposes.
• Withdraw Consent: Withdraw your consent at any time, where our processing is based on your prior consent.

To exercise any of these rights, please contact our Information Officer using the details below.

6. Third-Party Links and Tenants

Our website may feature links to external websites, including those operated by our tenants (e.g., Woolworths, Dischem, Clicks, Sorbet, etc.). We are not responsible for the privacy practices, content, or security of these third-party websites. We strongly encourage you to review the privacy policies of any external site you visit.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, legal obligations, or regulatory requirements. Any updates will be posted on this page, and the "Last Updated" date at the top will be revised accordingly.

8. Retention of Data 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, it will be securely deleted, destroyed, or anonymised in accordance with POPIA.

9. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or how we handle your personal data, please contact our Centre Management on odete@stavprops.co.za